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Technical Support

Solutions Engineer SL Corporation – Corte Madera, CA  (San Francisco Bay Area)

SL Corporation provides a real-time monitoring, analytics and visualization platform that is used by Fortune 500 and Global 1000 companies worldwide to monitor their critical applications and services.  SL solutions are used across many APM (Application Performance Monitoring) and middleware monitoring domains.

SL is currently expanding its technical support organization.  We are currently seeking an experienced and personable Solutions Engineer.  This person will support the development of our growing RTView business and provide technical assistance in pre- and post-sales engagements.  Other responsibilities:

  • Work with Sales to identify and technically qualify new business opportunities
  • Work with clients to identify challenges and determine requirements
  • Deliver technical presentations and demonstrations
  • Recommend technical solutions according to customer requirements and product specifications
  • Perform hands on design work to prove SL software capabilities to customers during evaluations and PoCs
    (Proof of Concepts)
  • Ensure customers are successful integrating our products after the sale is made
  • Perform pre-sale functions in support of the sales cycle, including prototyping, architecting and explaining solutions implemented with SL products.
  • Provide input regarding internal product or training improvements.

Candidate should have:

  • Min. 3-5 years experience in a pre-sales or post-sales support role
  • Familiarity with APM tools or middleware messaging systems such as TIBCO is highly desired
  • Willingness to travel
  • Java J2SE programming experience
  • Relational Databases (SQL/ODBC/JDBC)
  • Web Technologies (HTML, JavaScript, XML, Apache/Tomcat)
  • Strong presentation skills
  • Detail oriented and strong follow up skills
  • BS/BA degree

Other Desired Skills:

  • Familiarity with J2EE, servlets, portlets, JMX and application servers
  • GUI Design Experience (web or application development)

Compensation:

  • Competitive salary, commensurate with experience
  • Benefits package available including:
    • Medical, dental and vision insurance
    • 401k plan
    • Flex spending accounts
    • Paid time off and holidays

Reply to: jobs@sl.com

Data Analytics Engineer SL Corporation – Corte Madera, CA  (San Francisco Bay Area)

JOB DESCRIPTION:  Build robust, fault-tolerant data pipeline that cleans, transforms, and aggregates structured and un-structured data into databases or data sources. Compile and install database systems, write complex queries, scale to multiple machines, and implement disaster recovery procedures and code repository systems. Work with multiple data sources, distributed systems, database integration tasks and unstructured data sets. Integrate new data management technologies and software engineering tools into existing structures. Create custom dashboards, components, scripts and analytics applications. Build, test and document data simulators that replicate customer data pipeline. Research opportunities for data acquisition and new uses for existing data. Develop data set processes for data modeling, mining and production. Install, test and maintain products and their environments for data simulation and analysis. Test, document and maintain code bases, best practices, procedures in running distributed systems, containers and databases. Maintain repositories of code bases, samples and documentation that serve as test-bed for new technologies and product features. Conduct and evaluate analytics from several data sources, including TIBCO, Oracle, Salesforce, Splunk, data feeds, streaming networks and sensors. Work closely with customers to understand data requirements, determine which data are needed for analysis and develop product features to meet their needs. Work closely with technology partners to understand data integration requirements with SL products.

MINIMUM EDUCATION:  MS in Math, Computer Science, Engineering, Physics, Statistics or any equally quantitative field (or equivalent).

MINIMUM EXPERIENCE: 3 years of experience in at least one of the following domains: Software Product, IT Services or Application Development.

MINIMUM SKILLS: Education or Experience in:

  1. Data analytics and data management, including collecting data from multiple sources, extracting relevant information, and generating readable, understandable reports;
  2. Working across teams, both business and engineering, to understand data needs and provide insight;
  3. SQL and Java;
  4. Python or R;
  5. Data Visualization Tools (i.e., TIBCO Spotfire, Splunk, or Tableau);
  6. Databases (i.e., Oracle, MySQL, InfluxDB, MongoDB, MS SQL Server, or DB2);
  7. Data structures and algorithms;
  8. Building and enhancing dashboards and data models;
  9. Data segmentation and aggregation with relational databases;
  10. Hadoop;
  11. Github or SVN.

Job Location: Corte Madera, CA.  Note this is an onsite position.

TO APPLY: Email your resume to jobs@sl.com   Reference Req ID: JGN001. EOE.


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