SL Corporation Customer OOCL Named to InfoWorld 100
Application Performance Management (APM) Project Helps Ensure SLA Compliance for 2.5 Million Annual Shipments; Honored as Most Innovative of 2008Press Releases, RTView, SL in the News
CORTE MADERA, Calif. – November 20, 2008- SL Corporation, a leading provider of real-time monitoring, analytics, and visualization software, today announced that InfoWorld has awarded SL’s customer, Orient Overseas Container Line ( OOCL) (SEHK: OROVF) the 2008 InfoWorld 100Award for their Central Monitoring and Control system based on SL’s RTView platform. This single-pane-of-glass Application Performance Management (APM) solution monitors the health of several custom applications and underlying components that comprise OOCL’s shipment lifecycle management infrastructure.
Application support and production monitoring teams are now better equipped to help ensure compliance with service-level agreements(SLAs) for OOC’s 2.5 million annual shipments, and to help maintain the company’s customer-centric reputation. The award, which honors companies for 2008 IT projects that exemplify intelligent, creative uses of technology to meet business and technical objectives, was awarded to OOCL in the transportation category.
With RTView, OOCL is able to monitor and manage its end-to-end shipment lifecycle management system across all servers, databases, and subsystems in real time through customized dashboards, reports, and alerts. RTView was able to easily integrate and interact with OOCL’s applications, as well as the supporting infrastructure including Oracle’s OC4J platform; TIBCO EMS, Hawk, and ActiveMatrix BusinessWorks.
“RTView is a very effective product for building real-time visibility solutions, and the team from SL has the knowledge and experience that perfectly complements their innovative offering, said Matthew Rosen, Director of Application Development for OOCL.
With real-time alerts targeted tothe right people, OOCL’s support teams are now able to quickly diagnose the root cause of performance issues, and have reduced their “mean time to diagnose an issue from over an hour down to a mere two minutes.
Customized overview and drill down displays tie directly to OOCL’s architecture, enabling each team member to view critical information in exactly the way he/she needs to see it for maximum effectiveness. This has resulted in a significant reduction in the amount of time each team spends on monitoring, from an average of four hours per day(scanning detailed log files located on each server) down to ten minutes,freeing the company’s teams to focus on higher priority issues.
Other monitoring solutions allowed OOCL to monitor different aspects of its systems such as size of queue,latency, and response time, but only as individual metrics. With RTView, OOCLis able to create a picture of the end-to-end business process flow, and then show all relevant metrics in the context of that flow. OOCL is also able top in point exactly where the process is failing, and assess the overall business impact of issues in order to make the best business decisions.
“We have better visibility into the overall health of our system, are able to detect issues more proactively, get the right team working on the problem more quickly, and diagnose the root cause much faster than ever before, added Mr. Rosen.
The 2008 InfoWorld 100 awards honor companies for IT projects that exemplify intelligent, creative uses of technology to meet business and technical objectives. Nominations were submitted by InfoWorld readers, technology partners, and end-user companies in late-summer. To be considered, projects must use multiple technologies ininnovative ways to serve well-defined business goals. Profiles of winners,along with InfoWorld’s editorial analysis and insight, are available at www.infoworld.com.
“Congratulations to Matt and his team at OOCL on delivering such an effective and comprehensive APM solution so quickly, said Tom Lubinski, founder, president and CEO of SL Corporation. “We at SL feel very fortunate towork with such innovative customers to help solve their application performance challenges, and are honored that the top industry publications are taking notice of these solutions.
About SL Corporation
Over the past 24 years, SL Corporation has become the most knowledgeable and responsive provider of real-time monitoring, analytics, and visibility solutions. SL’s flagship product, RTView, addresses a broad spectrum of enterprise visibility challenges spanning business activity monitoring (BAM), application performance management(APM), and component-level infrastructure monitoring. RTView has also become the de facto standard for extending the visualization of complex event processing (CEP) engines, TIBCO messaging middleware, Oracle Coherence data grids, and custom applications. SL’s exclusive focus on real-time visibility solutions, commitment to customer success, and partner-centric culture are why thousands of industry leaders have chosen to work with SL to support their most critical applications and businesses. SL Corporation can be reached at +1415-927-8400 or on the web at http://sl.com.
Orient Overseas Container Line (OOCL) is a wholly-owned subsidiary of Hong Kong Stock Exchange-listed Orient Overseas (International) Ltd. Headquartered in Hong Kong, OOCL is one of the world’s leading container transport and logistics service providers, with more than 280 offices in 58 countries. Linking Asia, Europe, North America, the Mediterranean, the Indian Subcontinent, the Middle East and Australia/New Zealand, the company offers transportation services to all major east/west trading economies of the world. OOCL is one of the leading international carriers serving China, providing a full range of logistics and transportation services throughout the country. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process. Website: http://www.oocl.com.
About InfoWorld Media Group
InfoWorld Media Group helps Senior IT Decision Makers choose the right technology, within the context of a cohesive strategy, for business impact at their organizations.Rather than merely covering the enterprise technology market, InfoWorld identifies and promotes emerging technology segments that add unique value for the organizations that implement them, as well as the vendors that provide those solutions. Using an integrated communications approach including online,events, research, and a continued investment in an independent Test Center,InfoWorld analysts and editors provide both hands-on analysis and evaluation,as well as expert commentary on issues surrounding emerging technologies and products. Visit InfoWorld at http://www.infoworld.com.
About International Data Group
International Data Group (IDG) is the world’s leading technology media, events, and research company. IDG’s online network includes more than 450 web sites spanning business technology, consumer technology, digital entertainment and video games worldwide. IDG also publishes more than 300 magazines and newspapers. Media brands are in more than 90 countries and include CIO, CSO, Computerworld, GamePro, InfoWorld/ TechWorld/TecChannel, Macworld, Network World, and PC World. The company’s lead-generation service, IDGConnect, matches technology companies with an audience of engaged, high-quality IT professionals, influencers, and decision makers.
IDG is aleading producer of more than 750 technology-related events including Macworld Conference & Expo, OpenSource World, E3, DEMO, Storage Networking World,and IDC Directions. IDC, a subsidiary of IDG, is the premier global provider of market intelligence, advisory services, and events. Over 1000 IDC analysts in more than 100 countries provide global, regional, and local expertise on technology and industry opportunities and trends.
Additional information about IDG, a privately held company, is available at http://www.idg.com.